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At the car wash…
Wash Works finally found the perfect solution with GoatThroat Pumps — and it’s helping them save money and time. After twelve years of dealing with broken hand pumps, wasted materials, and messy clean-ups, Matt de Lange, General Manager of Wash Works Car Wash, discovered a reliable alternative: GoatThroat. “They worked perfectly from day one. No more money going down the drain,†he said.
Wash Works, known for its slogan “Not just a car wash, a car care experience,†has been serving Baltimore for 15 years. Founded by Mr. de Lange’s father, the business prides itself on quality, professionalism, and customer satisfaction. The company’s commitment to excellence made finding the right pump a top priority.
“Before GoatThroat, I tried every pump available. Most broke down within months,†explained Mr. de Lange. “It was frustrating for me and my team. Every two or three months, I’d have to buy a new one. I can’t even count how many we went through.†That all changed when he discovered GoatThroat.
The durable GoatThroat pumps have been in use for three years at Wash Works, handling vinegar for window washing and petroleum solvents for cleaning. Initially, Mr. de Lange was surprised by the price — over $140 each — but after seeing their performance and longevity, he realized they were a smart investment. “After one year, I bought extra pumps as spares. I haven’t needed them yet.â€
Daily use has only reinforced his confidence. Each pump drains drums completely, eliminating product loss and making transfers safer. They’re leak-proof, reducing spills and cleanup — a major issue with previous models. Employees also appreciate the ease of use and instant delivery of products.
GoatThroat pumps are versatile, fitting containers from 2-gallon jugs to 55-gallon drums and handling a wide range of liquids. At Wash Works, the GT 100 with nitrile seals is used for vinegar, while the GT 200 with EPDM seals handles solvents.
Maintenance has been minimal, with only an “O†ring replacement needed after two years. When Mr. de Lange contacted Nancy Wescott, President of GoatThroat, about replacing the pump, she refused, insisting the unit was still functional. “She fixed it right away. That’s real customer service,†he said.
Thanks to GoatThroat, Wash Works can focus on what matters most: delivering exceptional service and keeping operations running smoothly. No more equipment failures, no more wasted time — just a reliable, efficient solution that saves money and enhances the customer experience.