April 05, 2020

How to solve the problem when the electronic balance usually fails

Q1. Why can't my electronic scale charge or charge indicator light or no response?

analysis:

1. Please confirm whether the 110V/220V? voltage switch of the electronic scale is adjusted to the same voltage as the power source and confirm that the charging cable is firmly inserted into the charging stand on the scale.

2. Check whether the charging line has an external force and causes an open circuit.

3. Check if the fuse is defective.

Bad battery.

5. For the fourth reason or not, it is recommended to send it back to the dealership.

Q2. Why doesn't my electronic scale work after it is turned on?

analysis:

1. When using a dry (charged) battery, first check if the voltage of the dry (storage) battery is sufficient. If the voltage is insufficient, replace the dry battery (charge the battery). ?

2. When using the ADAPTOR, pull out the ADAPTOR output connected to the electronic scale and install the dry battery. If it can be turned on, that is, the ADAPTOR is damaged, replace it.

3. The electronic scale fuse is bad.

4. The switch or button may be damaged.

5. Possible electronic component failure.

6. For reasons 4 or 5, or for reasons other than the above, it is recommended that they be sent back to the dealership.

Q3. Why can't my electronic scales weigh or weigh?

analysis:

1. Check if the transport protection device is removed.

2. Please recalibrate according to the calibration procedure in the operation manual.

3. If it is not for the above reasons, it is recommended to send it back to the distribution station for processing.

Q4. Why does my electronic scale button automatically trigger when it does not operate or does not operate normally?

analysis:

1. Bad key.

2. Bad key socket.

3. The above reasons are recommended to be sent back to the distribution station.

Q5. Why does my electronic scale screen display abnormal?

analysis:

1. If there is a hyphenation in a single font, the LCD may be in poor contact or malfunction.

2. Unclear display or failure to display may be a malfunction of the electronic component.

3. The above reasons are recommended to be sent back to the distribution station.

Q6. Why can't my electronic scales backlight?

analysis:

1. The backlight function of the internal program of the scale is not set. (please refer to the operation manual settings)

2. There is a set backlight function, the weighing pan needs to place the scale object (the sense of the amount of light can be brighter than 9 times).

3. Possible electronic component failure.

4. If it is the third reason or non-mentioned reasons, it is recommended to send it back to the dealership.

Q7. Why Err message appears on my electronic scale screen?

analysis:

1. The internal program of the electronic scale is normal (refer to the operation manual).

2. Electronic scale protection screws have not been removed (refer to the operation manual).

3. If it is not for the above reasons, it is recommended to send it back to the distribution station for processing.

Q8. Why does the message -Err appear on my scale screen?

analysis:

1. Is the weighing pan not placed on the scale?

2. May be affected by improper external forces.

3. If it is the second reason or not the above reason, it is recommended to send it back to the dealership.

Q9. Why does the battery symbol appear on my electronic scale?

analysis:

1. Please use the power cord to charge the scale immediately.

2. Possible battery or electronic component failure.

3. If it is the second reason or not the above reason, it is recommended to send it back to the dealership.

Q10. Why is my electronic scale zero?

analysis:

1. Whether the site is unstable or facing open windows and no stable areas ... etc. (please refer to the operation manual).

2. Whether the site has electromagnetic interference.

3. Whether the electronic scale is hit or falls.

4. If it is the third reason or non-mentioned reasons, it is recommended to send it back to the dealership.

Q11. Why can't my electronic scales be fully loaded?

analysis:

1. Electronic scale protection screws have not been removed.

2. Is there any foreign matter in the electronic scale that causes interference or impact and falls?

3. The internal program setting of the electronic scale is correct (refer to the operation manual).

4. If it is the second reason or non-mentioned reasons, it is recommended to send it back to the distribution station.

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