June 22, 2025

The benefits of having a connected EV home charging station

Electric vehicles (EVs) are more popular than ever, and many people are transitioning to electric driving. This shift means that many are experiencing the idea of charging their cars with electricity for the first time, instead of relying on gas pumps.
The modern electric vehicle charger is far more than just a tool to plug in your car. Many of the newer models are connected, opening up a host of possibilities for enhancing how drivers interact with the charging process. Governments are also playing a role in promoting this trend, with regulations requiring connected chargers in countries like the UK and soon in the EU and US. A report from Berg Insight predicts that by 2025, the number of connected EV charging points will reach 7.9 million globally, growing at an annual rate of 33% in Europe and 25% in North America.

Understanding what a connected EV charger is—and why it matters—can make a big difference in your charging experience. Connected chargers are essentially chargers that can establish a wireless connection, usually via the internet or Bluetooth. This allows real-time communication between the charger, the car, and the service provider. With a connected charger, you gain more control over your charging sessions and can often gain insights into your charging habits and the efficiency of your charging setup.

Most of this connectivity is managed through a mobile app. These apps let you monitor your charging progress, adjust settings, and even start or stop charging remotely from your phone. The app also handles background tasks such as updating the charger’s software and helping with troubleshooting. By contrast, a non-connected charger lacks these advanced features and functions solely as a basic charging unit.

A woman and her son are climbing the stairs from the garage where an electric car is charging.

What is a Connected Home EV Charging Station?

Simply put, a connected EV charging station is a charger that can connect to the internet or another network. This connection allows for seamless communication between the charger, the driver, and the service provider. For example, you can check your charging stats, set charging schedules, and even adjust power output—all through an app on your smartphone.

These chargers often come with additional features like dynamic load balancing, renewable energy integration, and vehicle-to-grid capabilities. They’re becoming increasingly sophisticated, offering drivers more ways to optimize their charging experience.

A closeup of a hand holding a smartphone and showing some enabled smart charging features. In the background, a car is plugged in and charging.

Is Connected EV Charging the Same as Smart EV Charging?

Though “connected” and “smart” charging might sound similar, they’re not the same thing. Every smart charger is connected, but not all connected chargers are necessarily smart. Smart chargers include advanced features like dynamic load balancing, vehicle-to-home (V2H) functionality, and renewable energy integration, while connected chargers may lack these capabilities.

It’s easy to get confused with all the new terminology, so let’s break it down. Smart charging refers to a broader range of intelligent features that enhance the overall charging experience. These features can help you save money, reduce your carbon footprint, and make the charging process smoother and more efficient.

The Benefits of Having a Connected EV Home Charging Station

Connecting your EV charger brings numerous advantages for both drivers and service providers. Drivers benefit from increased control over their charging sessions, while providers enjoy easier maintenance and updates. One key advantage is the ability to connect to a charging app on your smartphone. These apps allow you to monitor your charger’s performance, customize settings, and manage charging sessions remotely.

Connecting to a Home Charging App

By linking your charger to a mobile app, you can keep tabs on its performance and adjust settings to suit your preferences. Apps typically notify you when a charging session ends or if there’s an issue, making it easier to stay informed. Some apps also offer advanced features like dynamic load balancing and renewable energy integration, helping you make the most of your charging setup.

A woman is checking her smartphone while sitting by a desk and working on her laptop.

Apps can also request permission to share diagnostic data, which helps improve the charger’s software over time. While this data sharing occurs in the background, you’ll receive notifications about individual charging sessions and any issues that arise. Many apps also offer support and service assistance if needed.

Receiving Software Updates

Software updates are now standard across most tech devices, from phones to TVs. To ensure your charger stays up-to-date, it needs to be connected. Keeping your charger updated ensures optimal performance and data security, making it more future-proof than a standard, non-connected charger.

A closeup of a smartphone installing an update.

Accessing Remote Troubleshooting

Connected chargers make maintenance and service more efficient by providing real-time insights into the charger’s status. In some cases, providers can diagnose and fix issues remotely, eliminating the need for in-person visits. Even when an in-person visit is required, remote troubleshooting allows repairers to gather essential information beforehand, saving time and reducing costs.

A closeup of an electric car charging in a residential setting.

As more people embrace electric driving and the convenience of home charging, connected EV charging is proving to be a game-changer. Connectivity isn’t the only consideration when choosing a charger, though. There are many factors to weigh, from cost and installation to compatibility with your vehicle. For a comprehensive guide on selecting the right charger, check out our EV charging guide.

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